How to Accommodate a Disabled Customer

Basics on being a hospitable business

I don’t mean to frighten you (well, maybe just a little bit), but you are surrounded. At this very moment there are disabled people everywhere. The Centers for Disease Control estimates about 1 in 4 people (about 25%) in the U.S. have some type of disability. The U.S. Census has a lower estimate (13%), but even that adds up to 42.5 million people with d…